Room Class Mapping

Room Class mapping ensures that G3 RMS compares prices for similar room types. For example, comparing the competitors' Standard room types to your Standard Room Class and not competitors' Suites to your Standard Room Class. You achieve that by mapping competitors' room types to your equivalent Room Classes.

During the initial setup, G3 RMS maps each competitor room type to the Room Class with the closest ADR. The system does that either automatically or after you click Suggest. Review the suggestions to ensure they meet your business needs. The Suggest option also selects a default Display Channel, selects all Competitors, and defines a Rate Adjustment for properties with tax inclusive pricingClosed Tax-inclusive pricing applies in countries where quoted and booked prices have to include taxes like a Value-Added Tax (VAT) or Goods and Services Tax (GST). If you are not in a country with tax-inclusive pricing, taxes are added to pricing only at the point of payment. In G3 RMS, tax-inclusive pricing is enabled and configured in Property Specific Configuration.. After the initial setup, an Alert informs you of a new competitor room type.

For an overview, review all steps and the benefits of Rate Shopping setup.

Setup Steps

Until you finish mapping all your room types, a warning message displays at the top of the page. This message disappears after you save this setup.

  1. Click , then External Data, and then Rate Shopping.
    The Room Class Mapping tab displays.
  2. If G3 RMS hasn't already completed the mapping, click Suggest.

    Note:

    • The Suggest button is not available for properties using Limited Data Build.
    • If G3 RMS suggests the mapping but leaves some Competitive Room Types unmapped, it means that the competitor prices the room type on average more than 30% above or below your highest or lowest priced Room Class. We recommend that you don't use competitors with such different pricing than your own, see best practices for selecting competitors.
  3. Review and, if needed, change or complete the setup in the columns. See Data Details below for information about the columns.
  4. Click Save.
  5. Click Export to Excel to download your settings. The export includes sheets for each rate shopping tab.

Data Details

Column Description
Competitive Room Type G3 RMS displays all room types for which it receives competitive rate shopping data. Point to a room type name to see the list of competitors whose data is associated with that room type.
Display Name If needed, change the room type name to a shorter or more intuitive name. The name will display where competitor information is available in G3 RMS, for example, in Competitor Details in Pricing Management.
Room Class

Select your property's Room Class that is comparable to the competitors' room type.

Select Unassigned if a Competitive Room Type doesn't match any of your Room Classes.

Select two or more Room Classes in the rare case that they have the same room types, pricing structure, and ADR, for example, when you manage two buildings as a single G3 RMS property.
Created On The date when the competitor data was first populated from a rate shop file. This information helps differentiate old data from new data and may be helpful, for example, when your property changes rate shopping vendors.
Action

Click Delete to delete the competitive room type from Rate Shopping setup. For example, you may no longer want the competitor's data to display because it is no longer shopped. Deleting the room type entirely removes its data from G3 RMS.

The deletion process may take an hour or more to complete. While the process is running, G3 RMS cannot run a daily or business day end processing. You also cannot make other Rate Shopping setup changes, run What Ifs, run Group Pricing Evaluations, or complete Mass BAR uploads. We recommend that you use the deletion option only when you are not actively using G3 RMS and not before a scheduled processing.

Best Practices

Know how to React when You See the Default Standard Room Class

Sometimes you see a Competitive Room Type called Standard Room Class. The warning message at the top of the page means that the room type is unmapped. This happens in two scenarios:

Single competitive room type

Many rate shopping vendors can't provide data by room type. In this case, "Standard Room Class" displays as the only name in the Competitive Room Type column. This is regardless of how many room types your competitors use. We recommend that you map the one room type to your Master Class or the lowest priced Room Class with the largest inventory. In most cases, the rate shopping data of your competitors is for their equivalent Master Class as well. Therefore, it is the correct product to which the system should compare.

Rate shopping error

G3 RMS checks rate shopping feeds to ensure the data is complete. If the system notices that the room type field is empty, it adds the unmapped "Standard Room Class” to the existing mapped Competitive Room Types. Standard Room Class contains the rate shopping data of any missing room type field. How you handle the unmapped room type depends on the volume and value of the missing data:

  • Map it to the appropriate Room Class if the missing room type data is for a large date range or for most competitors and it is for true competitors.
  • Leave it unmapped if the missing room type data is for a small date range or for few competitors and it is not for true competitors.