Channel Settings

G3 RMS uses all channels to measure your competitors' impact on your demand and your pricing. Use the Channel Settings tab to manage how channels display and their use for Competitive Market Position Constraints. For an overview, review all steps and the benefits of Rate Shopping setup.

Default Channel Settings

Default Channel Settings serve two purposes:

  • For all properties the default controls the channel whose rate shopping data displays on calendars and in reports where only a single competitive rate can be displayed.
  • If you are using Competitive Market Position Constraints, G3 RMS only considers competitive rate information from the channel that you select here.

If needed, vary the default channel by day of the week. For example, some competitors might sell via Expedia only on the weekends. In that case, you might select the Global Distribution System for weekdays and Expedia for weekends.

Click the Add Season link if you want to override the default channel for a few exceptional days in the year. For example, the default channel might not provide reliable rate shopping data during a season because some competitors limit inventory to only one channel over a high demand period. The link changes to Update Season after you create seasons.

Setup Steps

During the initial setup and for most properties, G3 RMS automatically selects all channels and sets the first channel in the rate shopping files as the default channel. If needed, change the selections.

Setting Up Channel Display Settings

  1. Click , then External Data, and then Rate Shopping.
  2. Click the Channel Settings tab.
  3. Complete or review the setup in the columns. See Data Details below for more information about the columns:
  1. Click Save.
  2. Click Export to Excel to download your settings. The export includes sheets for each rate shopping tab.

Setting Up Default Channels

If you click Suggest in the Room Class Mapping tab, G3 RMS selects the first channel from the shopping data as the default Display Channel. Use these steps to review and, if needed, change the setup.

  1. Click , then External Data, and then Rate Shopping.
  2. Click the Channel Settings tab.
  3. Under Default Channel Settings, review or select a channel for each Day of Week.
  4. Click Save.

Setting Up Default Channels by Season

  1. After setting the default channel by day of week, click Add Season.
  2. Enter a descriptive label for the period in the Name field.
  3. Select a Start Date and End Date for the period. The date ranges for seasons cannot overlap.
  4. Select a default channel for each Day of Week during the period.
  5. Click the add icon . The season is added to the table.
  6. Repeat the steps, as needed, to add additional seasons.
  7. Click Save.

Data Details

Column Description
Channel Name

G3 RMS displays the channels from which it receives rate shopping data.

A icon next to the channel's name indicates that G3 RMS detected a new channel.

You will receive an Alert about new channels. To activate new channels and resolve the Alert, click the link in the Alert to go to Channel Settings. Clicking the link will activate the channel. If you notice the "New" label before resolving the Alert, saving any change to the channel setup will activate it.

If needed, update the Default Channel Settings to include the new channel, if it is needed for any day of week.
Display Name In this field, you can change the channel name to be shorter or more intuitive. The name will display where channel information is available in G3 RMS, for example, in Competitor Details in Pricing Management.
Used for Display

Select the checkbox for channels that you want available in the Default Channel Settings menus.

Created On The date when the channel data was first available in G3 RMS. This information helps differentiate old from new data and may be helpful when your property changes rate shopping vendors.
Action

Click the delete icon to delete a channel from Rate Shopping setup. For example, you may no longer want the channel's data to display because it is no longer shopped. Deleting the channel entirely removes its data from G3 RMS.

The deletion process may take an hour or more to complete. While the process is running, G3 RMS cannot run a daily or business day end processing. You also cannot make other Rate Shopping setup changes, run What Ifs, run Group Pricing Evaluations, or complete Mass BAR uploads. We recommend that you delete a channel only when you are not actively using G3 RMS and not before a scheduled processing.

This information is available in the table of seasons:

Column Description
Channel Click the Day of Week link to see the channel that is set up for each day of the week.
Action

Click the edit icon for a season to open the table cells and change season details. In editing mode, click the Day of Week link to change the channel for any day of the week. Click the save icon to complete your changes.

Click the delete icon to delete the season.