Database Setup - Settings
Settings define some of the basic configurations for your property. For example, which currency you use and if you measure meeting space in metres or feet. These settings apply to the calculations, filters, and data in all system dashboards and reports.
See Multi Property Mode to learn how this page functions when you have access to several venues Any business that sells function space. For example, hotel, conference centre or a sporting arena..
Using Settings
- On the Database menu, click Database Setup. The Database Setup page displays.
- Click the Settings tab.
- Click Edit to update the information in the table.
- Make the appropriate changes.
- Click Save to keep your changes.
Data Details
Section | Item | Action |
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Room size unit of measurement | Room size unit of measurement | Select square metres or feet. SmartSpace uses your selection on the Function Rooms tab in Database Setup and to calculate the Revenue Per Square Area in Space Utilisation. |
Attendee Groups | Show Attendee Groups (Small, Medium, and Large) |
Select this checkbox if you want to forecast and view demand by size of the event, based on the number of attendees. This option is useful if your demand varies by size of event. For example, there are times when your demand for small events is high, while demand for large events is low. If you select this option, type the appropriate lowest number of attendees for Small, Medium, and Large events in the respective fields. For example, you type zero for small, 16 for medium, and 101 for large. These settings mean that you consider a small event to have 0-15 attendees, a medium event as 16-100 attendees, and a large event as 101+ attendees. Once you set up the attendee groups, you can create a different Demand Forecast for each attendee group. In SmartSpace modules that show data by attendees, you can filter by your defined attendee groups. Two examples are Daily Demand by Attendees and Enquiries by Attendees By Lead Time. |
Minimum room hire for pricing table % | High, Medium, Low, and Distressed Demand |
In Pricing Strategy for Meetings (daily package rates), SmartSpace uses this percentage to calculate the Minimum Room Hire The value depends on your pricing strategy and the profitability of your different revenue streams. Let’s use a simplified example. The required Minimum Revenue for a function room is 1,000. This total revenue is based on a 50:50 split between catering and room rental. Catering revenues have a profit percentage of 30%, Room Rental 90%. Therefore, your profit from 1,000 revenue is 150 (500 × 0.3) + 450 (500 × 0.9) = 600. If you sell the function room without catering revenues and require 1,000 room rental, your profit is 900 (1,000 × 0.9), so much higher. To achieve a profit like 600, it is enough to charge 700 in room rental: 700 × 0.9 = 630. Thus, in this case a Minimum Room Hire of 70% ensures that you make at least the same amount of profit. The default value is 75% for all Demand levels. Use 75% if you are unsure how to determine this setting. You can adjust this setting after you use SmartSpace and see the impact on your pricing strategy. You can also set lower percentages at lower demand levels if you are willing to accept less revenue than at higher levels. |
User Defined Pricing Strategy tab | Meeting and Rental/Catering |
Select one or both options to add custom tabs to your Pricing Strategy page. The tab reflects either the Meeting or Rental/Catering functionality, respectively. The name that you enter here displays as a new tab on the Pricing Strategy page, so that you can manage another Pricing Strategy category. |
Other Settings | Currency | Select the currency type to use in all SmartSpace displays and reports. If you select None, no currency symbol is displayed. |
Default Revenue Threshold |
Your selection defines which bookings display on the Critical Booking Report. The report shows bookings with Prospect and Tentative statuses that exceed this number. We recommend that you enter a number that will include only the top 10-15 bookings in the Critical Booking Report, so your team can focus attention on those key bookings. This setting allows the Critical Booking Report to only display your most valuable prospects. |
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Default optimum attendee for occupancy % calculation | In Function Room configuration, you can define different Optimum Attendee Occupancy values for each event type (Meeting, Wedding, or Banqueting). Select the event type that you want SmartSpace to use when it calculates the optimum attendee occupancy and attendee density for the Performance reports. Select the type of event that is sold the most for your property. For many clients, that is the Meeting event type. | |
Show Budget Forecast Report | Select this checkbox to enable the Budget Forecast report (under Trend Analysis, Business Pace). If enabled, and once you configured Budget and Forecast values, the report displays business on the books next to budget and forecast targets. | |
Show Team Member Filter | This checkbox enables the Team Member filter that displays in Conversion Metrics by Arrival Date and Conversion Metrics by Create Date. This filter is disabled when its use is not permitted by local privacy laws. | |
Show Booking Owner, Meeting Class, Lead Source on drill down |
These columns display when this option is enabled:
This setting affects Trend Analysis and Performance reports. |
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Include Enquiry Status |
Some Sales and Catering systems Select this checkbox to include Enquiry bookings in the Prospect status by default in all reports and dashboards. You can change the default and exclude Enquiry from Prospect by clicking the Status filter in any report. |
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Exclude Internal Lost Reasons | Select this checkbox if you want to exclude bookings with a Lost Reason that contains the words Test, Error, or Duplicate from the system's calculations. We recommend that you select this option since it improves data quality and makes it easier for you to analyse the data. These lost reasons typically appear on reports as INTERNALLOSTREASON. | |
Show Accommodation option on Revenue Stream Filter |
Adds the Accommodation option on the Revenue Stream filter. The filter allows you to view total revenues for bookings, consisting of catering and hotel bedroom revenue streams. If enabled, this filter appears on the Critical Booking Report, Conversion Metrics, Business Pace reports (Year on Year Revenue and Business Pickup), and Space Utilisation. |